In a recent study, CIBC tops the chart of mobile banking app by scoring the highest points among five other banks.
54 different factors were considered to judge the usefulness and performance of the 5 apps as mentioned by the Forrester Research Inc. The CIBC app scored the highest in all the factors combined and was rated the best application for mobile banking when compared with that of other global banking app competitors.
Also, Forrester commended the CIBC app for the fact that it is not only limited to smartphones but tablets and smartwatches both. Apart from that CIBC app has various other features such as ordering foreign currency which makes it the first mobile banking app for the choice of people.
The senior vice-president of CIBC’s business banking and digital retail division, “Aayaz Pira” mentioned that “We believe Forrester’s recognition speaks directly to how CIBC continues to build a complete end-to-end personalized mobile banking experience that puts the client first”.
She also stated that they are constantly working and making innovations for the clients so that they can easily customize the modern banking according to their requirement by enhancing and building new mobile-driven solutions.
Besides being a highly ranked mobile app, CIBC also incorporates the latest Android Pay mobile payments platforms which are not supported by other competitors like TD and RBC.
Are you a CIBC app user? Share your reviews on the bank’s app and its services in the comment section.